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Join us at the Portland Chamber of Commerce!
Position Title: Billing & Membership Specialist
Reports To: President/CEO
Location: Portland Chamber of Commerce office, with some local travel to membership businesses & event venues
Employment Type: Part-time, minimum of 14 hours / week - $15 an hourA Message from the CEO
At the Portland Chamber of Commerce, we are more than a business organization – we are a catalyst for community connection, vitality and local leadership. Every day we support businesses of all sizes—helping them grow, connect, and lead.
To continue delivering outstanding value to our members, we are seeking a Billing & Membership Specialist—a reliable, detail-oriented, and service-focused professional who can help us maintain strong financial operations and even stronger relationships with our members.
If you are someone who loves numbers just as much as people, and thrives in a collaborative, community-focused workplace, we invite you to apply.Position Overview
The Billing & Membership Specialist plays a key role in our internal operations by managing membership billing, renewals, and account support. This individual ensures accurate financial tracking, exceptional member service, and the smooth administration of our growing membership base.
You will be the go-to person for member account questions, payment processing, and database integrity—helping us serve over 400 businesses & organizations.Primary Responsibilities
Membership Support- Process new member applications and facilitate onboarding.
- Maintain accurate and up-to-date records in our membership CRM system
- Prepare and manage renewal communications and invoicing.
Billing & Financial Administration- Generate and issue invoices for dues, sponsorships, and events.
- Track payments, process transactions, and reconcile accounts.
- Assist with the preparation of financial documentation for grants or funding reports.
- Provide timely, courteous, and solution-oriented responses to member billing inquiries.
- Troubleshoot issues related to payments, invoices, and account status.
- Work closely with the membership and events teams to support cross-functional initiatives.
- Maintain documentation for billing processes.
- Support chamber-wide projects such as membership drives, special programs, and events.
- Ability to work special events as needed
Qualifications- Associate’s or Bachelor’s degree in Business, Accounting, or a related field preferred.
- 2+ years of experience in billing, membership services, finance, or administrative support.
- Familiarity with membership management software (e.g., GrowthZone, ChamberMaster, Salesforce) is a plus.
- Familiarity with Quickbooks software is a plus.
- Strong analytical and organizational skills with attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently while thriving in a team-oriented environment.
Ready to Make an Impact?
Apply by June 20, 2025.
Email your resume and cover letter to info@portlandcofc.com
The Portland Chamber of Commerce is an Equal Opportunity Employer, committed to diversity, fairness & inclusion in all aspects of our workplace.